Use case
E-commerce
Cut your support backlog by routing the predictable 60% — order status, returns, sizing, refund eligibility — through a chatbot that knows your policy doc by heart.
What the bot does
- Tracks orders by ID + email + name
- Walks customers through returns initiation
- Recommends size based on product page guides
- Handles loyalty / discount eligibility lookups
Channels we typically deploy on
Website widget
WhatsApp
Instagram DMs (via API)
Ready when you are